Refund policy
At Foxxie Store, every piece is handmade with care and attention to detail. Due to the nature of these items, all sales are final.
No Returns or Refunds
We do not accept returns, exchanges, or refunds once an order has been placed and processed. By purchasing from Foxxie Store, you acknowledge and agree to this policy.
Handmade Nature of Items
Each piece is individually crafted, meaning:
- Slight variations in color, texture, and shape may occur
- Minor imperfections are part of the design and uniqueness of handmade work
These characteristics are not considered defects.
Order Responsibility
Please ensure that:
- You review all product photos and descriptions carefully
- You check sizing, materials, and details before purchasing
If you have any questions, you are encouraged to contact us before placing your order.
Damaged or Incorrect Items
In the unlikely event that your item arrives:
- Damaged during shipping, or
- You receive the wrong item
Please contact us within 48 hours of delivery with:
- Clear photos of the issue
- Your order number
We will assess the situation and determine an appropriate solution.
Shipping Issues
Foxxie Store is not responsible for:
- Lost or stolen packages
- Delays caused by the shipping carrier
Agreement to Terms
By completing a purchase, you confirm that you have read and agreed to this Return & Refund Policy.
